Transparency
Areas of Focus
Risk, Operations, Compliance, and Finance traditionally view collections through different lenses. Parley brings these perspectives together. Our MIS framework unifies these distinct health and performance measures into a single, real-time source of truth for the entire organization.
"Autonomous agents represent a fundamental shift in capability. You cannot measure the future of work with a call center scorecard from the past."
| Area of Focus | Number of measures |
|---|---|
| Loss & Outcome | 5 |
| Portfolio Health & Control | 27 |
| Efficiency & Autonomy | 10 |
| Decision Quality & Governance | 3 |
| AI Comparability | 8 |
| Governance, Escalation and Human Oversight | 4 |
| Regulatory Compliance and Conduct Assurance | 5 |
| Monitoring, Review and Breach Management | 5 |
| Total Measures tracked | 67 |