Collect smarter,
with empathy
Parley is an AI-native collections platform that replaces agent-heavy chasing.
Parley is an AI-native collections platform that replaces agent-heavy chasing.
Radically efficient collections that actually protect your brand and customers.
Eliminate manual queuing. Every account gets an intelligent starting conversation immediately.
AI detects hardship and verifies capability in real-time, matching plans to the customer's actual situation.
Every interaction is recorded, audited, and follows your exact policy guardrails with zero human error.
The old playbook is expensive, slow, and failing. Here's what it costs you every day.
PARLEY’S DIFFERENT APPROACH
Every account gets an intelligent digital conversation. Humans focus where they’re truly needed.
Tone stays consistent. Next steps stay logical. Customers feel respected.
You’ve added digital channels. Are they having conversations, or just broadcasting?
Slow, expensive, relationship damaged.
Digital channels, analogue process.
Minutes to resolution. Fraction of the cost. Relationship preserved.
Parley is judged on outcomes, not features.
Engage immediately, not days. 30-40% faster time to resolution.
Agents handle exceptions. Agentic AI handles volume.
Policies enforced as code. Complete audit trails.
Empathetic engagement. Resolution on customer terms.
Hold conversations with hundreds of thousands of accounts at the same time. AI decides when to reach out, which channel to use and how often to follow up. No queues. No backlogs. No capacity ceiling.
Detect hardship, vulnerability and willingness-to-pay in real time, based on what customers say and how they say it. That understanding flows through a single customer view, so every message, offer or escalation accounts for prior context.
Journeys stay within the rules you set. Consent checks, ID verification and contact policies are built into every journey, and every AI-driven action is logged with who, what and when. Full audit trail, always.
Learn from your portfolio to recommend which accounts to advance, pause or escalate. Every recommendation exposes the key signals behind it, so risk and operations teams can understand, and challenge, how AI is making suggestions.
Built for strict regulatory environments and data protection regimes, with multilingual support, local contact rules, and complete audit trail in every interaction.
Proof-of-value on your portfolio. Side-by-side with your current approach.
No lock-in. No pressure. Just evidence.